Refund policy

Return requests must be raised within 3 days of delivery through our Return Portal.

  • Submit your return request through our Return Portal. (Click Here to access the portal)
  • Pack the product in its original packaging and hand it over to the pickup agent.
  • Our Return Executive will review and approve your request within 24 hours.
  • Our courier partner will make up to 3 pickup attempts.
  • If pickup is unavailable or unsuccessful, you will need to self-ship the product to our warehouse.
  • Reverse pickup is subject to courier serviceability. Please inform us after the first failed pickup attempt if pickup is not completed.
  • Products must be unused, unwashed, and returned with all original tags and packaging intact. Items that fail our quality check will not be eligible for return.
  • A ₹150 reverse pickup charge per order will be deducted from the refund amount.
  • Once your return is received and passes the quality check, your Store Credit (Gift Card) will be issued within 24 hours and sent to your registered email address.
  • Products purchased during Sale, Offer or Special Discount offers are eligible for Size Exchange only.
  • If you receive a wrong, defective, damaged, or incorrect product, please report it within 24 hours of delivery by sharing clear photos or an unboxing video. After verification, we will arrange a free replacement without any reverse pickup charges. If a replacement is not possible, a full refund will be processed to your original payment method.

How to Use Your Store Credit

  • Your Gift Card will be sent to your registered email address within 24 hours after your return is approved.
  • Add your preferred products to your cart at labelmegha.store.
  • At checkout, click "Redeem Gift Card" and enter your Gift Card code.
  • The Gift Card amount will be deducted automatically.
  • If your order value exceeds the Gift Card balance, simply pay the remaining amount.

Need Assistance?

📧 Email: support@labelmegha.store