Refund policy
Return requests must be raised within 3 days of delivery through our Return Portal.
- Submit your return request through our Return Portal. (Click Here to access the portal)
- Pack the product in its original packaging and hand it over to the pickup agent.
- Our Return Executive will review and approve your request within 24 hours.
- Our courier partner will make up to 3 pickup attempts.
- If pickup is unavailable or unsuccessful, you will need to self-ship the product to our warehouse.
- Reverse pickup is subject to courier serviceability. Please inform us after the first failed pickup attempt if pickup is not completed.
- Products must be unused, unwashed, and returned with all original tags and packaging intact. Items that fail our quality check will not be eligible for return.
- A ₹150 reverse pickup charge per order will be deducted from the refund amount.
- Once your return is received and passes the quality check, your Store Credit (Gift Card) will be issued within 24 hours and sent to your registered email address.
- Products purchased during Sale, Offer or Special Discount offers are eligible for Size Exchange only.
- If you receive a wrong, defective, damaged, or incorrect product, please report it within 24 hours of delivery by sharing clear photos or an unboxing video. After verification, we will arrange a free replacement without any reverse pickup charges. If a replacement is not possible, a full refund will be processed to your original payment method.
How to Use Your Store Credit
- Your Gift Card will be sent to your registered email address within 24 hours after your return is approved.
- Add your preferred products to your cart at labelmegha.store.
- At checkout, click "Redeem Gift Card" and enter your Gift Card code.
- The Gift Card amount will be deducted automatically.
- If your order value exceeds the Gift Card balance, simply pay the remaining amount.
Need Assistance?
📧 Email: support@labelmegha.store